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DESPITE SBEU’s
best effort to resolve several issues affecting the welfare of employees in SCB,
the Bank arrogantly refuse to act in good faith:
-
Continue to
exploit two STL by demoting them without any reason and transfer one of them
to Miri when the issue is still unresolved.
-
Discourage
members from reporting grievances.
-
Force staff
to work beyond hours of work in breach of the CA.
-
Discriminates
against employees in Sarawak.
-
Refuse to
improve Staff Housing Loan Interest Rate
-
Undermine
SBEU by spreading half truths about the real issues.
-
Pretend that
the issues are resolved when they are not.
-
Employ
outsourced staff in breach of CA
SERVICE TEAM
LEADER (STL) ALLOWANCE
The Bank demoted
2 Service Team Leaders (STL) to Sales & Service representative respectively in
2002 and stop paying them the STL allowance of RM250 pm. The STL allowance are
actually part of their salary and were given paid upon appointment as STL and
hence cannot be removed.
STL are only
appointed after they go through a strenuous promotion exercise. They need to
undergo training and confirmation before confirmation. Once confirmed the Bank
cannot simply demote them. But SCB did.
SBEU discovered
that a STL was demoted in 2003 and brought up the matter. The previous HR admits
the mistake and restored the Allowance. Then SBEU discovered another case. The
bank threatened the 2nd employee from taking up the case,
otherwise it will stop the Allowance of the 1st employee that was
earlier reinstated.
When the member
insisted on her rightful allowance, the bank promptly stop the Allowance of the
1st employee despite reinstating it earlier. The new Human
Resources do not even respect its previous HR decision. Where is the
ethics?
The bank offered
to reinstate them back to the STL posts but refuse to pay arrears amounting
to about $20,000.
The Bank makes a
profit of RM700 million last year. Cost/ income ratio improve from 46.4% to 42%
due to “effective cost management” This is how they manage cost-
exploit employees.
This of course is not acceptable to SBEU |
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STAFF HOUSING
LOAN Interest Rate
Since 2002 has
been requesting SCB to reduce the interest rate for staff housing loan because
interest rates has drop to a historical low that the Banks even offer interest
free loans to customers. The bank bluntly refused, despite making records after
record profits each year.
Even at 3.5%
banks are making profit out of SHL. Please note that customers are putting hundred of
millions in savings accounts that earn less than 3%. Customers are also putting
more millions into current account that does not cost the bank a single sen in
interest. Bad debts provisions for SHL are negligible. There is no marketing
cost and minimal credit management cost for SHL.
OUTSOURCING STAFF
The Bank continue
to employ outsource staff without consulting SBEU as required under the SCBA/SBEU
Collective Agreement. This is a blatant breach of the CA
5 DAY WEEK
The Bank has been
directing our members to work 5 days week in serious breach of the CA. Whilst
SBEU has been prepared to allow the Bank flexibility, the bank discriminate
members in Kuching by directing them to work on the 2nd and 4th
Saturdays and pay overtime rates that are much lower for Sarawakian
employees compared to their employees in West Malaysia.
SBEU has been
trying to resolve the matter in an amicable way for the past 4 years. SCB has
taken advantage of our goodwill by disregarding ethical means and resorting to
spreading half truths - even claiming that the matter has been resolved (and
transferring the employee from Sibu to Miri).
They have openly
challenged SBEU. We now have no choice but to react.
All Malaysians
must know how a foreign bank is exploiting us - 50 years after Merdeka!!
WEF 29 Aug 2006-
v
Members in SCB will
picket & wear protest badges
v
To refrain from
taking part in non work related activities
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