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DISAPPOINTMENT NO. 1
Salary
Revision
SBEU
asked for 9% salary revision. The Banks only offered 5%,
which equates to an average increase of only RM75 a month.
For
2002 MAYBANK paid dividends totalling RM 1.2 Billion to
shareholders, yet the Banks refused to give another 4%, which is
only an additional RM 2.1 Million a year.
The
amount Maybank is returning to its shareholders is enough to pay
for the additional 4% FOR 570 YEARS!!
Total
Banks' profits were more than RM7 Billion in 2001, RM9.3
Billion in 2002 and will top RM10 Billion in 2003. The profits
of the past 3 years of more than RM26 Billion is enough to pay
for the additional 4% salary increase for 12500 years - Yes
more than 10,000 years!!
With
VSS and attrition, employees' headcounts are heavily reduced,
and we have to perform more business turnovers and revenue
increased, profits per employee increased from RM119,000 to
RM124,000 in 2002.
Members
are now facing tremendous pressure at work - They have to clear
a customer within 2 minutes and customer's waiting must not be
more than 5 minutes.
At the
same time they have to be salespersons - given targets to sell
at least 5 credits card a week, make loans referral, and open 10
new accounts.
DISAPPOINTMENT NO. 2
Performance
Related Remuneration System (PRRS) It
now appears that the Banks are not very keen on PRRS. Why?
Because they are making huge profits? in Bad times they will
talk about PRRS. It
is SBEU that is pushing for a PRRS. We are ready to convert one
month of our 2-months contractual bonus to one that is based on
performance. All
we are asking is for Banks to meet us half way - by giving an
additional adjustment for existing employees of 4.5% The Banks
are only willing to add 2% when we give up 8.33% The
Banks also refused to agree to key guidelines on transparency in
performance appraisals. DISAPPOINTMENT
NO. 3 SBEU
agreed to reduce sick leave, & OT calculations, but we get
minimal returns. DISAPPOINTMENT
NO. 4 Housing
Loan Banks
refuse to lower interest rates for staff loan - some banks are
charging staff 4%, yet customers enjoy as low as 1.9% Bank
offer to increase housing loan to RM160,000 but refuse to allow
progressive repayment - meaning that most staff will not be able
to utilise the full loan.
DISAPPOINTMENT NO. 5 Banks
refuse to make available free monthly payment instructions for
employees to pay for their utilities bills & insurance
premiums.
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DISAPPOINTMENT
NO. 6 Transfer Banks
have been transferring staff, including office boy earning less
than RM1000 per month with 5 children, from Lawas to Kuching
without any monthly housing allowance. SCBA refused to even
consider paying a housing allowance for employee who remained
transferred. DISAPPOINTMENT
NO. 7 Senior
Special Grade Banks
are only giving lip service to job empowerment. They demand that
staff are multi skilled and be able to perform the full spectrum
of banking jobs; cashiers are expected to sell credit cards and
housing loans, yet they REFUSE to introduce more grades to
better reflect the duties and responsibilities of these new type
of jobs. DISAPPOINTMENT
NO. 8 Banks
refused to follow Government's move to increase retirement age
to 56 years old. DISAPPOINTMENT
NO. 9 Childcare Banks
are discriminating against male employees by refusing to extend
Childcare allowance to them - This surely contravenes Article 8
of Federal Constitution, which prohibit discrimination based on
SEX. DISAPPOINTMENT
NO. 10 Minimal
Improvements
-
Mileage
allowance increase by 5ct
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Increase
family medical limit to $1100 a year - but very few utilised
the full amount
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Increase
insurance coverage by $10,000 to RM 110,000 - but you have
to be dead to be able to enjoy this benefit.
WHAT
PRICE GOODWILL?
SBEU
members will continue to serve customers as best as we can, but
for how long? SBEU will refrain from taking any actions that may
hinder customer services, but ultimately the responsibility lies
with the management.
Our
Goodwill and cooperation extended to the Banks during the Banks
mergers, the Branch rationalisation and the VSS programme has
counted for nothing.
SBEU
may be left with no choice but to embark on Industrial Action or
refer the matter to the Industrial Court.
All
SBEU members in meetings held in 12 towns throughout Sarawak
last week, has overwhelmingly voted to reject the disappointing
offer by SCBA.
Members
authorised the Union's EXCO to take whatever actions necessary
to fight for a more fair and equitable Collective Agreement.
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